For a brand in Japan, the U.S. side of selling usually breaks down over distance and time. Your working day in Tokyo is the middle of the night in California, so a question to a typical U.S. prep center waits until the next day. Abanro's support is 24/7, and we respond within 6 hours.
Transpacific freight from Japanese ports arrives at the Ports of Los Angeles and Long Beach. After clearance through your customs broker or one we work with, it comes to us for receiving, Amazon FBA prep, kitting and forwarding. A company in Japan can usually act as its own importer of record through a U.S. customs broker.