Questions sellers ask us.

Yes. That is who we built Abanro for. You ship through Los Angeles or Long Beach, we handle the U.S. side, and our team is there 24/7. We respond within 6 hours.

Not to use our services. Every import into the U.S. needs an importer of record, and a company outside the U.S. can usually act as its own importer of record through a customs broker. We coordinate with your broker, or with a licensed broker we work with.

No. The workspace is optional. Many customers use it to manage buyers, follow-up and trade documents, but our services work the same without it.

Orange County, California, USA, a short drive from the Ports of Los Angeles and Long Beach.

Support is available 24/7, and we respond within 6 hours. Operations run from 8:00 AM to 8:00 PM Pacific Time.

Yes. We receive, inspect, label with FNSKU, bag or wrap as needed, bundle, pack cartons, and forward to Amazon fulfillment centers.

Yes. We ship by parcel, LTL or pallet to Amazon, 3PLs, distributors, retailers, wholesale customers or your own warehouse, and arrange pickups.

Yes. We count cartons or pallets against your packing list, check for visible damage and photograph any issue. Unit-level inspection is available when you need it.

Yes. Short-term pallet and carton storage, from $50 per pallet per month.

Yes. We assemble sets, add inserts and apply bundle and "sold as set" labels.

We coordinate it. Clearance is filed by a licensed customs broker, either yours or one we work with. Abanro is not a customs broker or importer of record.

Yes, these are important categories for us. Some regulated products need review before we accept them, so we check each shipment at the quote stage and tell you what we need.

We don't accept: hazardous materials and dangerous goods; firearms, ammunition, weapons and replicas; illegal or controlled substances, prescription drugs, and cannabis, hemp-derived thc or cbd products; tobacco, vapes and e-cigarettes, and alcohol; products that need refrigeration, freezing or other temperature control; live animals and plants, and perishable goods with a short shelf life; counterfeit, recalled or infringing goods; goods that cannot be lawfully imported or sold in the united states. Some other products are reviewed at the quote stage.

Abanro is insured. We recommend you also keep cargo and inventory coverage for your goods, and we can help you arrange it.

We photograph and document the damage on arrival and let you know. Damage caused by a carrier is claimed against that carrier, and our records support your claim.

We publish starting prices for each service, and each one says what it includes. Your quote depends on volume, dimensions, handling, packaging, storage time and destination. Email price@abanro.com for a quote.

Each shipment is quoted by carrier, destination, dimensions, weight, service level and volume.

Yes. Complex or high-volume programs get custom volume pricing. Email price@abanro.com.