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Partner Network for freight forwarders

A U.S. agent for overseas freight forwarders and NVOCCs

You sell the move from origin. We handle everything after arrival in the United States, so your customers get door-to-door service under your name.

Prep and packing station at Abanro's facility, with pallet racking and a loading door

You keep your customer relationship. We handle the agreed U.S. operations.

What we handle at destination

The work you would otherwise need a U.S. office for, with one partner reporting to you.

  • Pre-alert to delivery order

    We work from your pre-alert and documents, follow the arrival notice and arrange release and pickup.

  • Customs clearance

    We handle U.S. customs clearance, including other agency requirements where they apply, and can deliver fully customs-cleared.

  • FCL, LCL and air

    Full containers, consolidations and air freight. Split cargo is received and sorted by consignee at our warehouse.

  • Storage and onward delivery

    Goods stay in our warehouse or go straight to the consignee by parcel, LTL or full truckload.

  • Value-added services

    Labeling, repacking, palletizing and marketplace prep when the consignee needs more than a delivery.

  • Updates you can pass on

    Receipts, photos, stock and delivery status in Abanro Workspace, ready to share with your customer.

Abanro handles U.S. customs clearance and can deliver your customers' shipments fully customs-cleared. We can act as importer of record in eligible cases.

Your U.S. team, without a U.S. office

The U.S. end is where shipments often get stuck: an arrival notice nobody answers, a delivery order waiting for payment, a consignee who wants the pallets relabeled first. Without a team at destination, every one of those becomes a long email chain.

As your U.S. agent, Abanro takes over from the moment you send the pre-alert. We handle customs clearance, pick up the cargo from the terminal or airport, receive and check it, and deliver it or store it. For marketplace freight, we add Amazon FBA prep. You keep the booking, the customer and the margin.

Who it's for

  • Forwarders and NVOCCs abroad selling door-to-door service into the U.S.
  • Consolidators whose LCL boxes need deconsolidation and final delivery
  • Air freight forwarders who need pickup and delivery from U.S. airports
  • Forwarders whose customers sell on Amazon, Walmart or to U.S. retailers

What to send us first

  • Pre-alert with house and master bill of lading or air waybill
  • Commercial invoice and packing list for each consignee
  • Consignee details and delivery or storage instructions
  • Importer Security Filing details for ocean cargo, due at least 24 hours before loading at the foreign port

Common problems we prevent

Release delays

A missing document or unpaid charge holds the cargo while free time runs out. We follow it up during U.S. hours. Our guide to demurrage and detention explains the costs.

Split deliveries

One container, several consignees. We receive it, sort it by consignee and send each order on with its own paperwork.

Consignees without a U.S. company

Some overseas brands have no U.S. importer. We check whether we can act as importer of record for them.

How a shipment runs with us

  1. Pre-alert

    You send the pre-alert, documents and delivery instructions once the cargo is booked.

  2. Arrival and clearance

    We follow the arrival, clear customs and arrange release.

  3. Pickup

    Container or airport pickup to our warehouse, or direct delivery when the consignee is ready.

  4. Handling and delivery

    Receiving, any agreed services, then delivery or storage. You get proof of delivery.

Offer door-to-door service into the United States

Apply as a forwarding partner. We review your application and send our partner pricing for your lanes by email.

Questions

Can you be our U.S. destination agent for single shipments?

Yes. Many partners start with one shipment. If it works for you, we can set up a regular lane with agreed rates.

Do you handle customs clearance?

Yes. We handle U.S. customs clearance and can deliver your customers' shipments fully customs-cleared.

Do you handle the ocean or air leg?

You can keep the ocean or air booking yourself. If you want, we can also handle <a href="/international-shipping/">international shipping</a> from origin.

Can you handle LCL and multi-consignee cargo?

Yes. We receive the freight, sort it by consignee and send each order on with its own paperwork. Our guide to <a href="/guides/fcl-vs-lcl-shipping-to-the-usa/">FCL and LCL to the U.S.</a> compares the options.

Will our customer see Abanro?

Only if you want them to. White-label handling can be agreed.